1. Operator and scope
This policy explains data processing through moon-investments.com, the corporate website of MoonBeam Investments LLC. Contact us at info@moon-investments.com or by mail at 3000 Weslayan St, Ste 305, Houston, Texas 77027, United States. Partner and investor portals, project websites and external services may provide additional notices for their features.
2. Information we receive
When you submit an inquiry, we receive your name, email address, selected interest, message and language, together with its date and handling status. Call bookings also request your phone number, advisor, date, time, time zone, language and audio-recording choice. You may voluntarily provide context such as city, country or investment experience. If you use an assistant, we process your messages and the information you share to handle the conversation. Do not include passwords, full account numbers, identity documents or sensitive information in these general channels.
3. How we use data
We use information to respond to inquiries, prepare and arrange conversations, follow up on requests, tailor assistance to the context you provide, protect the service and manage our relationships. When you allow the relevant options, we analyze website usage and performance. An information request is not a subscription, investment or blanket permission for advertising. Marketing communications must respect your choices and applicable rules; you can ask us to stop by contacting us.
To protect the inquiry form, we use a single-use image code valid for five minutes and a temporary verification cookie lasting thirty minutes. Attempt limits use hashed identifiers and do not store the original IP address. Expired controls are removed when new codes are prepared. Spam deletion retains a minimal record of the inquiry identifier, date, responsible operator and reason, without the deleted content.
5. Assistants, voice and calls
Virtual assistants may use artificial intelligence to respond, summarize and prepare follow-up. Necessary content may be processed by the AI and communications providers used by MoonBeam, including OpenAI and, depending on the channel, Twilio or ElevenLabs. Automated responses may contain errors: request human confirmation before making financial or legal decisions. Call booking lets you authorize or decline saving audio; the no-audio option indicates that a transcript may still be retained. Call recordings are separate from website session recordings. Voice features require browser permission to access your microphone.
7. Retention and security
We retain inquiries, communications and follow-up information while needed to handle them and meet applicable obligations or claims; duration depends on the relationship and relevant requirements. Privacy preferences are remembered for 180 days, and analytics sessions renew after 30 minutes of inactivity. Recordings in our own dashboard have a configured retention period of 30 days. Microsoft Clarity applies its own retention rules. We use access controls and technical safeguards; no internet service can guarantee absolute security. You can ask about retention of your record and request deletion where applicable.
8. Your choices and rights
You can change options in Cookie preferences at any time. Withdrawing permission stops new optional measurement but does not automatically erase stored data: request review or deletion by email or post. Depending on applicable law, you may request access and a copy, correction, deletion or portability, and object to certain uses, data sales, targeted advertising or profiling with significant effects. No account is required; proportionate identity verification may be necessary. If we decline a request, ask for review through the same contact using the subject Privacy appeal. Where Texas privacy law applies, we handle requests within its legal time limits and explain how to complain to the Texas Attorney General. Other territorial rights are respected where applicable.
Official information on Texas privacy rights ↗
9. International visitors and children
MoonBeam operates in the United States, and service delivery may involve providers in other countries. Their rules may differ from those in your place of residence; safeguards required by applicable law will apply. This website is intended for adults seeking business and investment information, not children. If you believe a child has provided data, contact us so we can review it and take appropriate action.
10. Changes and contact
We will update this policy when services or required disclosures change. The date above identifies this version; changes requiring a new choice will be presented before the relevant processing is enabled. For privacy inquiries, email info@moon-investments.com with Privacy in the subject line, or use the operator’s postal address.
MoonBeam Investments LLC
3000 Weslayan St, Ste 305
Houston, Texas 77027 · USA
+1 (346) 543-2688